HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN

Location and free breakfast

There were blood stain on the carpet in the center of the room

Great location, Nice service and clean surroundings

Location is rather near Tenjin station. There is a breakfast buffet option available at the restaurant next to the lobby which has a nice spread. You can walk to the Yatai stores from here in the evening.

Nothing I can think of.

Great location. Close to train and subway stations, restaurants, department stores and shops

They charged too much. I understand it is dependent on the location, time and demand, but they charged more than $200 (30000 yen)for the simple single bed room (in my opinion, worth less than $100 ) It is a simple business hotel. Beside, their BF buffet was below average. I would recommend to have a plan without BF BUFFET and get breakfast somewhere else nearby. Because of excellence location, you should be able to find good BF place nearby. Staff were excellent.

Very close to Tenjin West Exit 1 and Mina mall on the quiet part of Tenjin. Very small room and bathroom. Good claypot rice combinations, decent breakfast.

No telephone inside the room, you gotta step out near elevator area. Kinda off the vibrant part of Tenjin away from shopping and multiple restaurants

They tookCare of my expensive bag

Bed and pillows

Great - many options and start early at 7am

Room could be more spacious for 2 people

The hotel is extremely clean and smells nice. The room may be a little bit small but it is very clean and female-friendly. There are laundry machines, ice machine and a small lounge for hanging out. The breakfast is diverse and delicious!

The room is a little bit small.

Great location, big spacious room, good facilities, helpful staff.

This was a really nice hotel, in a great location. It’s very close to the subway line, walking distance to walk along the water and some good food and shopping around. The bed was comfy, the bathroom was very good and the TV was nice and big. Highly recommend!!

The precheck in procedure was nice - it made check in really fast.Free Coffee in the 3rd floor lounge.Near Uniqlo, GU, Loft and Muji. Aeon Mall had a big Daiso and good grocery.I liked the option for clean towels everyday but no one entered your room.

The location is not in the midst of the central shopping area of tenjin. For reference, the hotel is closest to 1 chikigai.It is still not far but most restaurants and shopping are at about 7 chikigai. It is very close to shin shin ramen though.Compared to other Japanese hotels, this one did not have facial cleaner, cotton pads for guests. Amenities were only shower caps, toothbrushes, cotton buds. No free water in the room either but there's a lounge on the 3rd floor with free coffee. The room (stayed in a double) was small (even for japanese standards), had only 1 pillow per person though you can request for another one subject to availability (unfortunately, none available at that time). At check out time, i asked to leave the luggage in the luggage holding area and the staff said ok but they would not be responsible for it.

Near at station and convenience store

There’s no microwave inside the room or even in the hallway,

Located heart of Tenjin. Easy to walk anywhere. Restaurants everywhere. Good value breakfast across street. With voucher only 1000 yen for tasty breakfast

Room layout could be better designed

Staff were friendly and helpful, room was clean and tidy. Small, but that's to be expected.

There was no bar/restaurant, but plenty of eateries nearby. The air-conditioning on the second night was very hot and we were told it couldn't be changed, so we turned it off and slept with the window open, which was a bit noisy because it was Friday night.

We like the rooms and the hotel's ambiance. It was very clean and relaxing.

Location was good. Staff were very friendly, accommodating and helpful.

The room rates during the date checked in were ridiculously high ?. There was a slight funky smell in the bathroom that also reaches the room if the window is kept closed. Slightly long wait for the elevators as sometimes the elevator arrived full so you have to wait for the next one.

The location is superb. Just the street behind you get ShinShin ramen, across the street it's Parco and those Yatai stalls and many other stores.The stay itself was good except some of the amenities not too great, namely the toothbrush being too hard and the hair dryer too weak. But their TV allows you to connect to YouTube with your own account.There are 3 washer cum dryer but it's usually a long queue at night, hence do plan ahead if you keen on doing your laundry.There are no mineral water provided in your room, but you can get any groceries or food stuff at the FamilyMart behind the hotel, very convenient. Free welcome sake available at the lobby though. Room is clean and comfortable, Queen room has just enough space to open 2 x 26" luggage, but for Standard Double would be a bit tight in space but still doable.

Weak hair dryer and hard toothbrush.The pillow is too soft and thin.And if can please do provide information to the travelers which exit should they take to get out from Tenjin station that has an escalator or lift, especially those travelers with big luggage would find it troublesome to go through the stairs to reach the hotel.

Location, Cleanliness, entertainment , connectivity

Weird high step to reach the bathroom/ toilet at least 8 inches.

Free welcome wine

Staff not quite helpful when we reach early to check in. We only intend to leave luggage at the concierge. Could be one off as during check in, it is very nice n good.

Location n value

Too little bed pillows in the room n no phone set